1. What is the exchange/refund policy?
Uniworth do not offer a refund instead customers can exchange the unused, tagged, unaltered and packed articles from Uniworth outlet or E-store within 14 days of purchase. For terms and conditions please follow the link: uniworthshop.com/page/return-exchange-policy
2. How can I get the discount/promo code?
We do not have any ongoing discount codes. Please stay tuned to our official social media pages and website for upcoming offers.
3. How can I contact customer care?
Our helpline contact is 042 111-789-456.
4. How can I update my order?
You can contact at 042 111-789-456 to our agent and update your order. Please note if your order is already dispatched, it’s not possible to make amendments.
5. How you deliver products as Gifts?
Customers can place order online and we will deliver the products at the address of their dear ones in gift-wrapping with some kind words. We can also attach birthday card if customer requires. For more inquiries please call us at 042 111-789-456
6. How can I confirm my size?
A complete size chart is available with each article at our website or you may visit: uniworthshop.com/page/size-guide
7. What are the nationwide delivery charges?
We are offering free delivery for all domestic orders worth Rs.1495/- or more.
8. Which courier services are being used for order delivery?
We will send your parcel through these courier companies: TCS, Call Courier, Swyft Courier and DHL (for international shipments only)
9. What are the available payment methods for online orders?
Uniworth currently offers 3 payment methods and you can opt any one of them according to your convenience to pay for your order.
10. What is the delivery time for an online order?
Our standard shipping time for domestic orders is 4 to 5 working days and 15 working days for international shipments after confirmation of your order.
11. How to place an order on the website?
Follow the following steps to place an order on our website.
12. How can I cancel my order?
Once your order is processed, it’s not possible for you to cancel. However, to cancel before processing: Call us at: 042 111-789-456 Email us: email@example.com Whatsapp us: 92 345 4037778
13. What to do if I receive damaged product?
In such rare cases, you need to report this issue to our customer care at 042 111-789-456 right after receiving of the product.
14. How do I track my order?
After dispatch, you will be provided with a tracking number for your order through Email. You can check your order status on Tcs/Call Courier/Postex and DHL websites for local and international orders respectively, copy and paste your tracking numbers to track your order. Links are provided below:
15. How secure is my personal information?
Your security while shopping online with Uniworth is extremely important to us, and we have taken all reasonable measures to ensure that your credit personal details are kept safe at all times.
We only use it for order delivery, order payment or any further communication.
16. How to recover Uniworth website account?
You can retrieve the password simply by clicking on the forget password option under the create account tab. This portal will send a password recovery mail to the registered Email id from where you can recover your account.
17. How can I subscribe to get special offers and sale updates?
Subscribe to our newsletter if you want to remain updated with our latest offers and promotions. At the bottom of our home page there is a block mentioned, "Newsletter subscription" just put your email id there and you will be notified with a prompt message that you are successfully subscribed to our newsletter.
18. What are the shipping charges for worldwide delivery?
Our international shipping charges are quite low and calculated at checkout page as per the weight of the order and country to deliver. Feel free to contact us at 042 111-789-456 to know the international shipping charges for your order.
19. How do I make an account at website?
Simply click on ‘Create an Account’, enter the required details & submit the form.
20. Can I get custom stitching facility?
Yes, our couture studio offers customized tailoring facility for your wardrobe. You can book an appointment with us by calling 042 111-789-456
21. Can there be any variation in color of the actual product?
There can be a little variation in the color of actual product due to photographic lighting.